Support, coaching and change management

ServicesJUMP provides support during the entire software roll-out process:
  • Project oversight: in a preliminary phase, we analyse your existing tools, your needs and your specifications in order to determine our software recommendations with you.
  • Personalised offer: we carry out the specific developments (data feeds, specific functionalities, reporting, etc.) and required configurations to ensure that the software package meets all your expectations.
  • Technical roll-out: we work together with your teams to roll out the software at your different locations.
  • Change management: we provide personalised training sessions and set up an on-site assistance schedule to help your users making the most of the new possibilities that are offered.
  • During the time of our collaboration we provide support and maintenance and also ensure that our software solutions are on a forward path to guarantee the long-term future of your investment.